FİLOMOD PERSONAL DATA PROTECTION LAW (KVKK) CLARIFICATION TEXT
- Data Controller
This clarification text has been prepared by Filomod ("Company", "we", "our", or "us") to explain how we process and protect the personal data of our customers and visitors under the Law on Protection of Personal Data No. 6698 ("KVKK"). As the data controller, Filomod takes necessary measures to ensure the security of your personal data.
- Processed Personal Data
The personal data processed by Filomod includes:
- Identity Information (Name, surname, Turkish ID number)
- Contact Information (Phone number, email address, address)
- Financial Information (Bank account number, credit card details)
- Vehicle Rental Information (Rented vehicles, rental dates)
- Digital Footprint Information (IP address, cookie records)
- Customer Transaction Information (Reservations, purchase history)
- Purposes of Processing Personal Data
The collected personal data is processed for the following purposes in accordance with Articles 5 and 6 of KVKK:
- Provision and management of vehicle rental services
- Management of reservations and transactions
- Customer relationship management and communication activities
- Financial and accounting operations
- Fulfillment of legal obligations
- Internal auditing and reporting
- Security and prevention of fraud
- Methods of Collecting Personal Data
Your personal data is collected by Filomod through the following methods:
- Transactions conducted on our website and mobile application
- Reservations and customer service calls made by phone
- Requests sent via email or SMS
- Cookies and similar tracking technologies
- Sharing of Personal Data
Filomod may share your personal data with third parties only in the following situations:
- To authorized public institutions and organizations within the framework of legal obligations
- To business partners and suppliers with whom we collaborate for the provision of our services
- To lawyers and relevant consultants in legal processes
- Protection of Personal Data
Filomod takes necessary technical and administrative measures to ensure the confidentiality and security of your personal data. Security measures in accordance with international standards are implemented to protect your data from unauthorized access, loss, theft, or alteration.
- Your Rights Under KVKK
According to Article 11 of KVKK, you have the following rights regarding your personal data:
- To learn whether your personal data is processed
- To learn the purpose of processing your personal data and whether it is used in accordance with that purpose
- To learn whether your personal data is transferred to third parties, either domestically or abroad
- To request the correction of incomplete or incorrect personal data
- To request the deletion or destruction of your personal data
- To request that corrections, deletions, or destructions of your personal data be notified to third parties to whom the data has been transferred
- To object to any adverse result arising from automated processing of your data
- To request compensation for damages incurred due to unlawful processing of your personal data